Juzba Indian Jewellery - FAQs
Free delivery on all UK orders


Please click questions below to show answers.

Where is Juzba based?

Juzba is a reliable and professional UK based company so you can feel at ease when you shop with us.
Our address is Juzba. PO Box 316, Newcastle upon Tyne NE12 2EW.


What payment methods do you accept?

Can I pay over the phone?


When will my ordered items arrive?

How much does delivery costs?

My order hasn’t arrived, what can I do?

Can you deliver to a different address to my billing address?

Do I have to pay customs, excise or taxes upon delivery?

Is there an extra delivery charge if my order comes in more than one shipment?

Returning goods

Can I return my order?

Customisation service/Customised Creations

Is there an additional charge for the customisation service?

Limited Edition jewellery

What is Limited Edition jewellery?

Contacting us

How can I contact Juzba?

Caring for your jewellery

What is the best way to care for my jewellery?

Web site security

Is your website secure?

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